Comments on: Your Rant Here

By: fedupwithfees

fedupwithfees — Fri, 17 Dec 2010 19:11:44 +0000

One new money making Scheme Chase is using to get you with overdrafte fees.

I had a accidental overdraft to my account due to my landlord so kindly cashing a post dated check for January 1, 2011(which is another issue I have with the banking system).

The email notification for the overdrawn account was sent on the 15th at 4:57 am. According to chase my account was overdrawn from 12am on the 14th with a negitive $400 balance and a $34 fee assesed for the overdraft fee(which I have a 24hr protecting as long as I deposit within 24hrs) So how was it possible on the 14th at 1pm I was able to withdraw cash if I was already overdrawn?

In my opinion Chase is using new tactic to rob you, did I mention my banking fees went from $7 a month to $12 a month.

Isn’t that Lovely.

Someone HELP!

By: Jamie D

Jamie D — Mon, 20 Sep 2010 23:19:52 +0000

I am so glad I found this site, keep up the good fight! Chase raised the interest rate on my credit card by 3% right after the passage of the credit card act. I asked them to lower it, they said to ask again in a few months. Well, it’s been a few months and they still flat-out refuse, despite me using their card quite extensively. I don’t carry a balance, so to be honest, I guess I might be overreacting, but all this small BS along with their other policy (and recent piss-poor handling of a authentication server failure) just adds up.

Anyway, I have now closed out my auto-loan (refinanced event though there is 1 year left just to spite chase of the remaining interest) and checking account and my credit card will not sit on ice with no balance on it and no purchases, but I will gladly use the concierge service every day requesting what the weather will be on the moon as well as in Albania. Anyway have suggetions what else I can use the concierge service for?

Anyway, I’ve opened a new credit card (same credit-union that my auto-loan is now ith) and I have a much higher credit limit and favorable terms.

Screw chase. Their flat-out refusal to lower my APR repeatedly reminds me of John Grisham’s “The rainmaker” where an insurance company decides to save money by denying all claims under $10,000. I am very sure something similar to this is afoot at chase.

By: Doug

Doug — Mon, 09 Aug 2010 22:50:23 +0000

Amen to that, Steve! I run a successful small business, I have investment properties, etc. In a nutshell, I have a strong financial statement with illiquid assets and somewhat unpredictable cash flow. To smooth out that cash flow, I do a lot of banking business. That’s what banks are for and I’m happy to pay reasonable interest for the service. Chase has made it clear to me that they are not interested in my business with the minimum payment stunt. Very simply I will go out of my way to avoid doing business with Chase or any company any of the officers ever work for in the future. The banking industry is based on trust. Chase is already bankrupt. They just don’t know it yet.

By: steve burns

steve burns — Sun, 01 Aug 2010 18:51:41 +0000

As I have said in the past, no one here gets it. Chase is flush with cash from the bailouts. Its CEO’s get millions in salaries and stock options. They do not care about their credit card business right now. It is a liability them, one which they do not need. They still have to be hurt by several things to wake them up, all which to relate to a significant loss of business. This will come from the failing real estate market, which has a long way to drop yet, and the loss of current customers through mistreatment, bankruptcy and unemployment. This may take years, but it will come.
When I was making a deposit at my local chase bank on an old wamu line, they pulled me aside and asked me if I was interested in their other services or accounts. I simply replied that in an economic tough time, chase was the only bank that raised my minimums two and half times, and would not compromise, even though I said I may lose my job. My reply to the banker was: never any Chase accounts, loans, mortgages, student loans for myself, my wife, and my children ever.
Chase will hurt, but not for awhile.

By: Terry Adamik

Terry Adamik — Tue, 18 May 2010 01:47:41 +0000

My credit limit has been in the 3-4k range for the last 10 years or so. In 2008 I went to war with Directv when they began billing me $100 for an early cancellation fee. It’s a long story that is curently being litigated by the State of Washington where I reside. Suffice to say that in late 2009 the charge appeared briefly on my credit report at all 3 major CPA’s. I was able to get the hit’s removed, but not before Chase lowerd my credit to $400. I called when a charge was denied, followed up on getting the info off my credit reports, and then called again last week and asked for my limit to be restored. My request was denied and they said I had to wait for the reason to be mailed to me. Today, I got the letter. It says that the reason for their decision was, “Too many recent requests for credit or reviews of your credit.” It also says that the decision was made in whole or in part based on information obtained from Equifax. I immediately got my online credit report from Equifax and looked in the inquiries section only to find that it says, “You have no inquiries on file.” WHAT IS GOING ON HERE?

Seriously . . . if anyone out there knows anything about how this can happen please respond! Is it ok for Chase to just say that . . . even though it’s completely untrue? What could possibly be motivating them . . . and why not just tell me the real reason they don’t want to increase my limit?

By: citi-slap

citi-slap — Sat, 17 Apr 2010 16:14:33 +0000

Citibank is now doing the same thing Chase has been doing for a while. Last year, Citi offered me a year of 0% interest and 1% minimum payment on my existing account which I had for more than 15 years, which I gladly accepted. They were very understanding of my financial situation. I have never been late on this account. A month ago, they send me a notice that the 1 year of 0% had come to an end and they congratulated me on my excellent payment history. Now, as a “THANK YOU”, Citibank is offering(forcing on) me 28.99% APR and a minimum payment of 3%. THANK YOU FOR BEING SUCH A LOYAL CUSTOMER!

By: SEO

SEO — Thu, 18 Feb 2010 01:41:49 +0000

It’s a good thing that so many people have started class action law suits. In addition to the change in terms that have affected so many Chase customers, Chase has so many additional ways of ripping of its customers.

I had both a personal card and a business card that I paid off in its entirety in August and September of last year. They both carried high balances, but due to circumstances, I was late on my business card. My rate on that card immediately went to 29.99% and I was (like many other customers) intimidated by Chase to pay the full amount or else… (being reported to the credit agencies). So I made a verbal agreement that I would pay off the entire balance if they were willing to waive a number of fees that I had incurred. But how stupid of me, I should have known better: Chase doesn’t even honor written agreements, so why should they honor “verbal” agreements. You can read the entire story here: http://www.seo-bliss.com/finance/chase-the-worst-card-for-business/

I just hope that more people will start law suits about the dishonest business practices of Chase.

By: Todd

Todd — Sat, 13 Feb 2010 05:42:04 +0000

I’m glad to say that I received good news from the BBB and I will finally be relieved of the wrongfully incurred late charges and interest fees that accrued since 2008.

By: Todd

Todd — Fri, 29 Jan 2010 08:11:19 +0000

Dear Sir or Madam,
I am writing to dispute a billing error that occurred on December 1, 2008. Please hear me out and try to understand my perspective of the situation. On September 1, 2008 I opened an Amazon Chase credit card to take advantage of the $30 credit offered for opening an account. At that time I made purchases totaling $117.19. and with the addition of the $30 credit, my account totaled $87.19. In October I received my first statement which reflected this. In November I received my second statement totaling to $103.54 which was the $87.19 + $16.35 for late fees and finance charges. My third statement for December which shows opening/closing date as 11/03/08-12/01/08. On December 1, 2008 prior to any bill arriving, my bank posted a debit to Chase Epay for $132.54. This December statement reflected the November balance of $103.54 + $29 late fee for a total of $132.54. My question is this: If on December 1, 2008 I made a payment for $132.54, where did I get that amount prior to receiving a statement? Unfortunately I did not record the conversation, but I spoke to an account representative to arrive at that amount. I asked specifically “How much do I owe in order to have this account paid up to date without any balance?” and then I asked to have the account closed. Here is where things become odd and you need to understand my perspective. I am now under the impression that this account is taken care of. (paid and closed)
In May 2009 I receive a letter from Chase dated May 6, 2009 saying my account is past due. This is when I begin to realize the mistake that was made by me processing a purchase on Amazon without meticulously checking which account was being charged. I inadvertently made the purchase on February 8, 2009 by clicking the “proceed to checkout” button, followed by the “place your order” button using the wrong account.
Again, I am under the impression this account is closed and does not exist. This belief is further vindicated by the fact that I was no longer receiving any paper statements. The Chase letter dated May 6, 2009, which presumably arrived after its inception, was my first trace of this account still existing. After paying off the Chase account in December, my account had somehow become a paperless entity.
May 23, 2009 the same procedure that transpired in December 2008 was followed to pay-off the Chase account. Only this time it was followed up with a fax to create documentation of the event. My February Amazon order total was $50.98, and the past due notice said the amount due was $51.26 which was confirmed by the Chase account service personnel, so that is what I paid.
How can this account be past due and at $300 today?
I would also like to add that all of my other credit is intact and has never received any negative marks.

Anyone have comments? Suggestions? I would love to hear them. I will be faxing this in to the Correspondence department shortly. I’m not holding my breath, but I’m not paying it either.

By: Lncfr

Lncfr — Wed, 06 Jan 2010 07:28:47 +0000

Just got our rate-hike for no reason. Here is our response:
cc: Gordon A. Smith CEO Chase Card services.
Chase Card Services
Three Christina Centre
201 N Walnut ST
Wilmington, DE 19801
270 park avenue New York, NY 10017-2070

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850-5298

Dear Sirs or Madams:

In reviewing my account **** **** **** **** (member since 2003) , I notice that my APR has been increased to 18.24% from 12.24%, a full 6%. This was done without any prior notification or explanation for the increase, despite my having never been late on a payment, and usually paying those above the minimum.

In the seven years I have been with Chase, I have acted in good faith and abided by the terms and conditions as outlined in our original contract.

By this action I view you to be either in error or in breach.

I consider this increase, if intentional, as tantamount to theft, breach of faith, tortuous interference with a contract and should this affect my credit rating, an egregious libeling of my name.

I have worked very hard to maintain near perfect credit status my entire adult life and will seek ALL legal remedies at my disposal (including prosecution for material damages) to see the that it is maintained and my good name protected and respected.

It is regrettable if JP Morgan deems it nonobligatory to abide the same lawful standards and ethics as those of its customers and competitors. I intend to avoid being taken victim in the wholesale larcenies being perpetrated in the banking industry. The actions of JP Morgan Chase in particular, your subsidiaries and counterparts, seem determined to destroy the financial industry along with the economy of the nation that birthed it.

I have prepared for this occasion.

I am confident that my character and reputation will be sufficient to see me through the coming years without the services your company has provided to date and am prepared to sever my relationship with JP Morgan Chase effective immediately.

I have written to give Chase this single opportunity to restore our account to its previous status and original APR of 11.9%. Until such time as that is accomplished you can expect further remittance and communication from me to cease. I will ignore you entirely hereafter.

By acting in a criminal fashion, arbitrarily attempting to raise my cost of living by more than $100 a month at the height of an economic crisis without any service to show for it, value added for it, or cause to do so, you have reset the playing field and forced me to participate with you the same level of ruthlessness, underhandedness, and back dealing that you have yourselves employed. You have also provided me an opportunity to participate in the constitutionally mandated revolt that has been provoked by the over-reaching greed of U.S. banking cartels. Thank you for the singular opportunity to serve my country in that way.

Your next step as an Executive at JP Morgan is to take a look at my seven year history with you, in light of 25+ years of perfect payment history, and make the decision. Do you want seven more, or do you want to write down $17,950.00 of good money reliably at work in the marketplace today? Go ask Mr. Dimon what is better in his opinion: Same size piece of pie? Or no pie at all?

I have lived up to my obligations and kept good faith with you, my other creditors, and all my relations private and professional. I will continue to do so according to the rule of law and basic civic decency.
I have always believed in fair and honest dealing and lived so that my word is as good as my contract. My credit history reflects this ethic and it is with the full weight of that 25+ year history that I promise you that if the exact terms I have stated are not met, you will have forfeited the principal amount of my outstanding balance and all future interest thereof. I say this without rancor, compunction or equivocation, as a statement of simple fact to assist in your calculations.

It is my sincere admonishment that as a company, and individuals within JP Morgan Chase, you will return to those same principles which allowed you to fuel prosperity and innovation in the past and turn away from the self destructive futility evinced in these dishonorable, short-sighted, criminal tactics.

As potentially one of thousands of small cut’s assigned for your new year, I eagerly await your reply and thank you for the opportunity to address this pressing social issue in a direct and personal manner.

Sincerely,