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Posts Tagged ‘change in terms’

SunTrust’s increased minimum balance requirement backfires

When I received my SunTrust checking account statement a couple of months ago, I read a notice that it would be raising the minimum balance requirement from $500 to $1500 to avoid a fee; as an alternative, one could use a direct deposit arrangement.  I thought to myself, “here we go again” (as also observed […]


My missing anniversary post

I have some catching up to do.  I missed my anniversary post, because I was busy at work, and getting to work (as I have been blocked by rock slides).  It looks like my long drive will continue through the spring semester.  Initial predictions of “a couple of weeks” to a “couple of months,” have […]


SVP of Customer Service at Chase — “Please just transfer your accounts to another bank and leave me alone”?

I received a very unusual submission for moderation for the “Your Rant Here” section of the site (time stamped at 11:37.m. last night, October 24, 2009).  The email address given by the submitter was associated with Chase. The numerous grammatical mistakes (and end of the message) made me wonder if it was from a […]