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Posts Tagged ‘advocacy’

SVP of Customer Service at Chase — “Please just transfer your accounts to another bank and leave me alone”?

I received a very unusual submission for moderation for the “Your Rant Here” section of the site (time stamped at 11:37.m. last night, October 24, 2009).  The email address given by the submitter was associated with Chase. The numerous grammatical mistakes (and end of the message) made me wonder if it was from a […]


The rest of us, along with our children, and grandchildren, will pay, and pay, and pay.

This classified ad in the Smoky Mountain News (September 23-29, 2009, Vol, 11, Issue 17) caught my eye this morning (I have removed the phone number): Let’s see, if a “similar lot” was $70k “not more than 9 months ago,” but now worth $24,900 (assuming enough similarity to be considered a comparable in a real […]


Would Thunderbird School of Global Management’s faculty sensibilities really support the actions of Chase Card Services?

NOTE: I started my work on this post yesterday, and was interrupted by the fact that I needed to embark upon my weekly 300 mile commute (each way), back to my home in Tennessee (we remain imprisoned by virtue of real estate).  Since it is now September 11, I’d like to insert that I hope we […]