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	<title>ChangeinTerms.com</title>
	<link>http://www.changeinterms.com</link>
	<description>Now We're Coming After You</description>
	<lastBuildDate>Thu, 17 Dec 2009 14:06:13 +0000</lastBuildDate>
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	<item>
		<title>My missing anniversary post</title>
		<description>I have some catching up to do.  I missed my anniversary post, because I was busy at work, and getting to work (as I have been blocked by rock slides).  It looks like my long drive will continue through the spring semester.  Initial predictions of "a couple of weeks" to ...</description>
		<link>http://www.changeinterms.com/2009/12/17/my-missing-anniversary-post/</link>
			</item>
	<item>
		<title>ChangeInTerms.com site poll finds 97% of respondents have experienced abusive treatment from a credit card company &#8220;for no reason&#8221; (meaning, the customer did not do anything wrong).</title>
		<description>I have been watching the votes as they have come in on the ChangeInTerms.com site poll pertaining to whether or not credit card customers have been abused "for no reason."  The other day, the number of total votes reached 1000.  I felt that this was a worthy milestone, and I ...</description>
		<link>http://www.changeinterms.com/2009/11/11/changeinterms-com-site-poll-finds-97-of-respondents-have-experienced-abusive-treatment-from-a-credit-card-company-for-no-reason-meaning-the-customer-did-not-do-anything-wrong/</link>
			</item>
	<item>
		<title>A new short film entitled, &#8220;Bank of Evil.&#8221;</title>
		<description>They've done it again!

Louis Roth and Margaret Conley, our friends at Binary Star Productions, Inc., have brought us a new short film entitled, "Bank of Evil."  The film's teaser text poses the question, "Are major banks behaving like Super Villain organizations from all those spy movies?"

[youtube]http://www.youtube.com/watch?v=IpHN45Hvpr0[/youtube]

Please watch in full screen ...</description>
		<link>http://www.changeinterms.com/2009/11/03/a-new-short-film-entitled-bank-of-evil/</link>
			</item>
	<item>
		<title>SVP of Customer Service at Chase &#8212; &#8220;Please just transfer your accounts to another bank and leave me alone&#8221;?</title>
		<description>I received a very unusual submission for moderation for the "Your Rant Here" section of the ChangeInTerms.com site (time stamped at 11:37.m. last night, October 24, 2009).  The email address given by the submitter was associated with Chase.

The numerous grammatical mistakes (and end of the message) made me wonder if ...</description>
		<link>http://www.changeinterms.com/2009/10/25/svp-of-customer-service-at-chase-please-just-transfer-your-accounts-to-another-bank-and-leave-me-alone/</link>
			</item>
	<item>
		<title>I want to take my boy fishing, but I find I&#8217;m just wishing.</title>
		<description>I have received some emails regarding the "Showdown in Chicago" project, and some of the items on the agenda of its organizers.  I have some comments about that.

First, I did some Internet searches, and some are for, while others are critical of this organization.  Personally, I am not in favor ...</description>
		<link>http://www.changeinterms.com/2009/10/15/i-want-to-take-my-boy-fishing-but-i-find-im-just-wishing/</link>
			</item>
	<item>
		<title>It truly is time, for a &#8220;Showdown.&#8221;  Wear your colors proudly (red, white, and blue).</title>
		<description>I had a nice chat earlier today ("today" has now become yesterday -- burning the midnight oil) with George Goehl, Executive Director, of NTIC/National People's Action.  Quoting from a copy of his bio (which I found here, on another site):

"George Goehl has been a community organizer, strategist, and trainer for ...</description>
		<link>http://www.changeinterms.com/2009/10/13/it-truly-is-time-for-a-showdown-wear-your-colors-proudly-red-white-and-blue/</link>
			</item>
	<item>
		<title>I guess you&#8217;ll get involved once you&#8217;ve &#8220;lost your backpack and lunch money,&#8221; one too many times.</title>
		<description>If you want to know why we are experiencing an all-out assault on the part of banks in the form of abuses with respect to credit cards, CNBC's production, "House of Cards," provides an excellent introduction to this subject, at least partially (greed).  Wall Street, and its regulators, failed.  A ...</description>
		<link>http://www.changeinterms.com/2009/10/12/i-guess-youll-get-involved-once-youve-lost-your-backpack-and-lunch-money-one-too-many-times/</link>
			</item>
	<item>
		<title>ChangeInTerms.com Launches New &#8220;Stink&#8221; Card to Warn Small Businesses</title>
		<description>ChangeInTerms.com is launching a new effort to warn consumers and small businesses that some credit card companies have been working hard to develop targeted advertising campaigns, especially those aimed at entrepreneurs.  These card companies are acting as though they have not been engaging in some of the egregious, abusive, and ...</description>
		<link>http://www.changeinterms.com/2009/10/10/changeintermscom-launches-new-stink-card-to-warn-small-businesses/</link>
			</item>
	<item>
		<title>Good luck with your marketing campaign, Chase: If the customer experience is anything like what we&#8217;ve been witnessing in astonishment and disgust lately, the &#8220;Ink&#8221; card will stink.</title>
		<description>Thanks again to "M," for bringing this to our attention: Chase has issued a news release entitled, "Chase Unveils New Marketing Campaign to Support Small Businesses."  Unfortunately, after the way that Chase has systematically, callously, and heartlessly destroyed the dreams of approximately one million customers by mercilessly squeezing them through ...</description>
		<link>http://www.changeinterms.com/2009/10/09/good-luck-with-your-marketing-campaign-chase-if-the-customer-experience-is-anything-like-what-weve-been-witnessing-in-astonishment-and-disgust-lately-the-ink-card-will-stink/</link>
			</item>
	<item>
		<title>What an Amazing Discovery: I Found a Banker With Brains and Scruples</title>
		<description>Thanks to "M," who contacted me directly with a referral to a great site, I made an amazing discovery this morning: There exists a banker with brains and scruples.  Such a sighting is extremely rare, as most of you who are regular readers already know.  Many of them have brains, ...</description>
		<link>http://www.changeinterms.com/2009/10/02/what-an-amazing-discovery-i-found-a-banker-with-brains-and-scruples/</link>
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