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Posts under ‘Testimony’

SVP of Customer Service at Chase — “Please just transfer your accounts to another bank and leave me alone”?

I received a very unusual submission for moderation for the “Your Rant Here” section of the ChangeInTerms.com site (time stamped at 11:37.m. last night, October 24, 2009).  The email address given by the submitter was associated with Chase. The numerous grammatical mistakes (and end of the message) made me wonder if it was from a […]

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ChangeInTerms.com Launches New “Stink” Card to Warn Small Businesses

ChangeInTerms.com is launching a new effort to warn consumers and small businesses that some credit card companies have been working hard to develop targeted advertising campaigns, especially those aimed at entrepreneurs.  These card companies are acting as though they have not been engaging in some of the egregious, abusive, and dangerous activities against cardholders since […]

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“Legalized loan-sharking”: How much is too much?

I appreciate the comment by “M,” providing information about how the banks’ Congressional representatives voted on interest rate caps as provision of proposed C.A.R.D. Act legislation, which has now passed.   I was going to say “our” representatives, but judging by voting results, Congress doesn’t really seem genuinely interested in protecting the average American citizen from […]

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