Comments on: Another Chase class action lawsuit investigation: This one by Girard Gibbs, LLP

By: Lottie

Lottie — Fri, 27 Aug 2010 18:50:17 +0000

I recently noticed a 602.97 dollar debit to another account on my online banking I immediately went to the bank. that was 8/14/2010. To make a long story short I finally got all the paperwork on the delinquent account that the money went to pay off. That took 10 days. It was for an oriental woman in Illinois. Their reply oops. It took until the 24th to get the money back into my account. I checked my account today. More money gone. They have launched another inquiry back east. My local bank says that the back east boys may want to close my account. I am 69 years old., My social security which makes my house payment is auto deposit. It is not my fault they screwed up WHY do I have to suffer for it. I could lose my mortgage modification because of them. HELP

By: Rob Knight

Rob Knight — Tue, 11 May 2010 13:40:56 +0000

Chase Bank complaint RKT
The economy hits hard. I lost work.Got behind in payments.couldnt pay minimum payment of $2860.00 a month.Tried to reason with Chase Cust.Service. CCS.was playing a video game while I was trying to get they’re attention. How did I know they’re were playing a video game? I heard phaser fire into they’re microphone. I had to keep asking CCS. Are you there?,are you there?.When I tried to reason with CCS, they were more interested in playing head games now that I got them off their video game. I tried to reason with them, My girlfriend tried to reason with them,and American Debt Councelling tried to reason with them to work out a payment plan, not gonna happen. On top of that, I received three different money figures from CCS and from three different CCS representitives. Finally, I told them that they are simply unwilling to cooperate and work with me, so I’ll let the courts make the decision on how much I owe and I can begin payments. This was 4 years ago, and noiw, they’re collection agency offered three more different money figures to settle. I didnt accept.I go to court to go up against they’re attorney. May18,2010

By: Edward

Edward — Wed, 29 Jul 2009 11:19:48 +0000

I am just starting to go throug my issues with Chase. I am in MN and originally started with a Wamu card that changed to Chase after the buyout. I have been in good standings with the companies as long as I have had the acounts (about 4 years now). Since the original Wamu card my available balance was increased and I even got an additional; card. I faithfully mad more than the minimum payment and have been on time for every payment I have ever made. Now that I bought a new motorcycle with a personal loan and my credit score dfropped due to debt to income they have canceled both of my credit cards and the 1 card I had a balance on they increased the interest rate by over 3%. I contacted them to try to see if I could negotiate to try to get the interest rate dropped back to what it was and they stated it was in my contract that I signed that they can terminate my accounts and change the interest rate at will. Needless to say I am contacting the Attorney General and am now looking for ways to try to protect myself. From the people I have talked to so far they warned that with the credit card being canceled with a ballance it will affect my credit score negatively and further affect anything related to my credit score, such as raising my car insurance or the interest rate on my other credit card. I am deffinately hoping that I can get some resolution to this as I think it is VERY unethical for any business to cancel accounts without warning and raise the fees on a service they decided to remove regaurdless of the history with the company.

By: Mel Rose

Mel Rose — Thu, 07 May 2009 03:40:46 +0000

I have several Chase credit card accounts, a line of credit with WAMU (who is now Chase) 2 checking accounts and have account balances locked in @ very favorable rates ie 3.99, 4.99 until paid. They hit me with the $10 @ mo service fees but claimed to have refunded those (after I noticed all the coverage on the web & class action suits being filed)
However I have one acct that is a business acct that I was late on and the service rep offered me 7.99% until paid. Since I had a healthy balance on that acct I said, sure! That was over a year ago and I have never been late, etc and just yesterday I noticed the rate had jumped to 14.99%!!!!!!!!! I called, no I wasn’t late, they “reviewed my acct and decided to adjust my rate!!!!” even after they had promised me 7.99% until paid. I don’t know, to me that is just WRONG!!!!!

By: mtnmn96084

mtnmn96084 — Sat, 14 Feb 2009 00:13:14 +0000

Well I recieved a monthly statement from Chase Credit Card today and as I expected it was heavily laden with fees, penalties and a very high min payment amount. I immediately sent them a letter stating that the were in breach of our contract. Material breach was the term used and I now had the right to recind the contract. I also stated the now the entire amount they alledge I owe them was now in dispute and I would no longer send them any payment until the class action suits could be heard in a court of law. I talked to Dylan he is very interested in my records as well as my wife’s records on her account. I also recieved several letters from Capitol One raising default and interest rates. I and my wife closed 5 accounts with that company. Boy they wanted me to speak with a supervisor. I politely declined and went ahead and closed them.
Ron Gray

By: Dr Robert Lahm

Dr Robert Lahm — Fri, 06 Feb 2009 14:43:55 +0000

Dear Jim,

I think that the “principle of the matter” is what will become Chase’s downfall in this matter. I am constantly hoping for action such as that which could occur with the passage of the C.A.R.D. Act. See:

http://money.cnn.com/2009/01/16/smallbusiness/congress_credit_card_rights_bill.smb/index.htm

Write the Congressional representatives in your state, and those others (regardless of their state) who are pushing for this Act (as noted in the article link above).

I extend my best wishes to you. Thanks for your comment on the site.

By: Jim Hoosty

Jim Hoosty — Fri, 06 Feb 2009 14:31:37 +0000

I was stung by Chase as they broke trust and acted callously and unfairly with the same change in terms on a Chase credit card account. I contacted them at least eight times in December pleading and complaining to no avail. I then filed a complaint with the Comptroller of the Currency. My fixed percent had been 3.9 for life on the Chase card. I switched the $3600 balance to a Citibank card at the end of December at 0% for eight months, but I incurred a 3% transcation fee. In my complaint to the Comptroller I requested that Chase apologize and reimburse me for the $110 that I incurred. I got a call from Chase executive offices subsequently, and they indicated they were sending me a check for $110 to cover the cost that I had incurred. I have received and cashed the check.

I have another account with Chase with fixed interest for life at 3.9% and 4.9% with a balance of $19000. Several Chase representatives have indicated that that account will eventually fall under the same rule change. I cannot pay off or switch that large amount of money.

Chase claims that other credit card companies are making or are about to make the same rule changes and renege on fixed for life agreements by adding fees. I have fifteen other credit cards through seven different banks; none has changed agreements so far.

I have vowed to Chase that I will never again deal with their bank. The principle of the matter far outweighs any addition charges that I might have to pay. They failed to live up to their agreement for the “life of the loan.” I will not renege on my promise to never again deal with them for the life of me as an individual.

By: Dr Robert Lahm

Dr Robert Lahm — Thu, 05 Feb 2009 05:42:28 +0000

Hi Chris,
Yes, I was in a room with three lawyers on Tuesday, and the preemption discussion came up (all of them said it could get very complex). It is my understanding, like you observed, that these present class action cases are indeed being thought through very carefully in terms of venue. I do hope California judges are more open to consumer protections (we know Delaware and South Dakota are the most credit card company-friendly places around though, don’t we!). Best to you.

By: Chris

Chris — Thu, 05 Feb 2009 03:42:12 +0000

Hi Dr. Lahm, I’m not a lawyer or anything, but as I understand it, the reason for filing these cases in California is precisely to give them the best chance to get around the mandatory arbitration clause in the cardmember agreement, as judges in California are most prone to set those provisions aside as a rigged game unfair to the plaintiffs.

As for federal preemption, I believe state judges are absolutely capable of applying the rules of federal preemption in rendering their decisions, just as they are also capable of applying the laws of others states to cases filed in their state when it is appropriate to do so(such as when an agreement like Chase’s cardmember agreemetn states that the laws of a particular state like Delaware are to apply exclusively). I think the real question is which court (federal or state) has rules of procedure flexible enough and a judge sympathetic enough to issue at hand (as well as judges at the appelate levels), and it is best to have an attorney make that difficult decision if you have a case that involves federal and state questions. Of course I’ve never been involved in anything like this, so all the more reason why I’d leave such a complicated choice to an attorney to decide.

By: Dr Robert Lahm

Dr Robert Lahm — Thu, 05 Feb 2009 03:21:32 +0000

There’s more than one Chris, so I am referring to Chris in the “consolidated into one case” post: Yes, I am sure you are right about eventual consolidation (since that’s the whole concept of class action to begin with — creating efficiencies with the court system by not prosecuting essentially the same issue over and over again in separate cases). Also, my conversation with Dylan did tilt in the direction of a California suit, but there are issues with federal preemption. I do recognize that the individual plaintiffs are not necessarily going to come out as “lotto winners,” but it would be nice to see the pendulum swing the other way such that credit card companies were not so prone to hide behind arbitration (which most people regard as a rigged game). Thanks for the comment.